Privacy Policy
This is a draft. It is being completed and reviewed before launch. Highlighted details, such as the name of the company operating Premarke, are still to be confirmed. Questions: support@premarke.com.
1. Who we are
Premarke is operated by [Company legal name], [Registered address] ("we", "us"). We are the controller of the personal data described in this policy. You can reach us, or our data protection contact, at support@premarke.com.
2. Data we collect
| Category | Examples | Source |
|---|---|---|
| Account | Email address, username, optional full name, password (stored as a one-way hash) | You |
| Wallet and transactions | Deposit address, saved withdrawal address, deposits, withdrawals, balances, transaction hashes | You, our systems, the TRON blockchain |
| Trading activity | Positions, stakes, sales, payouts, watchlist | Your use of Premarke |
| Security and device | IP address, browser user agent, login times, failed login attempts | Automatically collected |
| Preferences | Notification settings, theme choice | You |
| Communications | Support messages and emails we send you | You, us |
3. How we use your data
- To provide the service: run your account, credit deposits, place and settle positions, process withdrawals. Legal basis: performance of our contract with you.
- To keep Premarke secure: detect fraud, abuse, market manipulation and account takeover, including risk checks on withdrawals. Legal basis: legitimate interests and legal obligations.
- To meet legal obligations: record keeping, anti-money-laundering checks and responding to lawful requests. Legal basis: legal obligation.
- To contact you: service messages (for example withdrawal updates) and notifications you have switched on. Legal basis: contract and, where required, your consent.
We do not sell your personal data, and we do not use it for automated decisions that have legal effects on you without human review. Withdrawal risk scores are reviewed by staff before a flagged withdrawal is approved or rejected.
5. International transfers
Our providers may process data in countries other than yours, including [countries]. Where required, we use appropriate safeguards such as standard contractual clauses.
6. How long we keep it
We keep account data while your account is open. After you close your account we keep transaction and trading records for [retention period, e.g. 5–7 years] where the law requires it, and security logs for [period]. Other data is deleted or anonymised.
7. Cookies and local storage
We use only what is needed to run the service: your browser's local storage keeps your sign-in token and your light or dark theme choice, and the admin area uses session cookies. We do not use advertising or third-party tracking cookies.
8. Security
We protect data with encryption in transit, hashed passwords, restricted staff access and monitoring. No system is completely secure; if a breach affects you, we will notify you and the relevant authority as the law requires.
9. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your data, object to or restrict certain processing, and withdraw consent. Contact support@premarke.com; we will respond within the time the law requires. Some data must be kept for legal reasons even after a deletion request. You can also complain to your local data protection authority.
10. Children
Premarke is only for adults aged 18 or over. We do not knowingly collect data from anyone under 18 and will close such accounts when we become aware of them.
11. Changes
We will post any changes here with a new "Last updated" date and tell you about significant changes by email or in the app.